Frequently Asked Questions

If your question isn’t included here, feel free to Contact Us!

How does tutoring work with TutorUp?

1. Connect with us
Just provide your contact info and we will be in touch to discuss your child’s needs and to answer any questions you have. This is a no-obligation conversation, and it’s how we get started finding your tutor.

2. Get matched with the right tutor for your child
Based on what you tell us, we check our network of teacher/tutors and select the best match. Our in-person tutors will know your community’s curriculum because they are part of your community. And our online tutoring service allows us to serve any students in any location.

3. Parent/Tutor free consultation
Once we put you in contact with a tutor, you’re able to talk directly with them about your child’s needs and come up with a plan that you both agree with. If for any reason you don’t feel it’s the right match, we will be happy to recommend another tutor. From here, you’re free to schedule your tutoring session(s) at mutually convenient times.

4. Get a written recap from the tutor after the session is complete
Your child’s tutor will send you a session recap that can be shared with your child’s teacher, if you choose. The recap helps you keep current with your child’s academic progress.

Get Started!

With social distancing, are online tutoring sessions available?

YES!

For the safety and health of our teachers and our students during this time of self-isolating and quarantine, we now offer the same high quality, one-on-one tutoring services in an online format.

We have a secure online platform and all you need is a computer with camera and microphone. You don’t need to install any software or sign up for any services. Schedule sessions at your convenience, and the platform allows tutors and students to see and hear each other, share a whiteboard, have a conversation, share notes and documents, and anything else they would be able to do in person.

Any questions, call 877-888-6787

Can the same tutor work with all my children?

Absolutely! If your tutor is certified in the subjects and grade levels of your children, they can definitely all use the same tutor.

Can the same tutor teach multiple subjects?

Teachers may teach any subject that they have certification and/or experience teaching.

Do we need to change tutors at the beginning of the new school year?

This is not necessary if the teacher is certified to teach at your child’s grade level. However parents are free to change tutors whenever you would like.

How do payments work?

Individual tutoring sessions vary in price from $40 to $60 per hour, depending on grade level. Special Education tutoring sessions and college test prep sessions cost slightly more.

And we offer package pricing at a great discount! Parents keep a valid credit card linked to their profiles, and payments are due when sessions are purchased.

Can I switch tutors?

Of course! Before hiring a tutor, we advise parents to message or talk on the phone with a tutor to see if they match. If for any reason the tutoring isn’t working out, let us know and we’ll  help find you a suitable alternative.